DO YOU HAVE A PHYSICAL STORE?

 Double Boxed operates entirely online and we do not currently have a physical store. 

DO YOU OFFER NEXT DAY DELIVERY? 

 Some of our products are available on Next Day Delivery.

 Simply order before 3:30PM on any weekday and select ‘Next Business Day Delivery’ when you are checking out. 

 Please note that if you require your order for a Saturday, we recommend the ‘Guaranteed Saturday Delivery’ at checkout. 

 ARE YOUR ITEMS AUTHENTIC?

 All of our items are 100% authentic. 

 Every item that we have is inspected by our Authentication Team. 

 Our experts analyse the product packaging, materials, quality, labelling and colouring. 

 Once your item passes these checks, we supply you with a certificate of authenticity. 

 DOES THE SIZING VARY FOR EACH BRAND OF SNEAKER?

 Depending on the brand of the sneaker, the size you may require can change. 

 On every product listing, we have a section designated to explaining the way in which size and the fit of the shoe may differ.

 Of course, everyone’s feet are different and with our refund and exchange policy, you can always return or exchange your shoes if they are not the perfect fit. 

 WHAT DOES GS MEAN?

 ‘GS’ sizing stands for ‘Grade School Sizing’. Traditional sneaker silhouettes are reconstructed to suit a smaller and narrower foot.

 The sneakers were designed to fit a foot smaller than the average male sizes. 

 For this reason, we always recommend sizing up by half a size when purchasing any ‘GS’ product. 

STILL NOT FOUND THE ANSWER TO YOUR QUESTION?

If you haven't found the answer to your question, please do not hesitate to email us directly or use the Live Chat feature.

Please send your email to info@double boxed.co.uk

We aim to respond to all enquires within 48 business hours.